Fantasy Index

System Status

Fantasy Index store up and running

Our online store is up and running again. If you tried to place an order but it was refused, please try again now.

Customers affected by the outage received the error message "Your payment was not authorized: Invalid merchant information: 10002-Account is not verified."

Here's what happened: Our merchant payment processor (Paypal) suffered a global outage overnight and repaired the problem at about 3 p.m. Eastern time. Unfortunately, information about the outage was not communicated to merchants. And our customers were given an inaccurate message stating that our account is not verified (it is verified).

All systems go. Thank you for your patience.

Fantasy Index